Terms & Conditions

1.Accepting these terms

These Terms & Conditions govern the ONOV application — listed as ONOV on the Apple App Store and Google Play — and the ONOV website. They form a binding agreement between you and ONOV LLC, a New York limited liability company with its address at 175 Fulton Avenue, Suite 211B, Hempstead, New York 11550, United States ("ONOV", "we", "us", "our").

By creating an ONOV account, or by using the ONOV app or website in any way, you accept these terms. If you do not accept them, do not create an account and do not use ONOV.

Our Privacy Policy explains what we do with your personal information and forms part of this agreement.

2.Who can use ONOV

ONOV is an adult service. You must be 18 years of age or older to create an account or use it. By accepting these terms you confirm that you are at least 18.

You may use ONOV only if, in addition:

• you can form a binding contract with us under the law that applies to you;
• you have not previously been removed from ONOV for breaking these terms; and
• you are not barred from using ONOV under any applicable law or sanctions programme.

We ask for your date of birth when you create your account and use it to confirm you are 18 or over. If we find that an account holder is under 18, we will close the account.

If you are using ONOV on behalf of an organisation — for example a party, a club, a business or a community — you confirm you are authorised to accept these terms for it, and “you” then means that organisation as well.

3.Your account

You can register with an email address and password, or with Google sign-in.

• Give us accurate details. Register with real information and keep it current. Do not create an account in someone else's name or pretend to be someone you are not.
• Look after your password. You are responsible for what happens under your account. Change your password in Settings → Change Password if you think someone else has it, and tell us at net-support@onov.com.
• One person, one account, unless we agree otherwise in writing. Do not sell, rent or transfer your account.
• You choose how much to share. Every category profile setup is optional. You can skip all of them and still use ONOV.

4.The service

ONOV lets you build a profile for each interest category you choose, connect with and support other people, create and join communities, and publish posts, polls and events that are delivered by category and region. In more detail, ONOV currently provides:

Where ONOV is available. The ONOV app is currently published only in the United States, on the US App Store and the US Google Play store. The website at www.onov.com is reachable worldwide. We may add or remove countries at any time, and we are not obliged to make ONOV available anywhere in particular.

We may add, change, suspend or remove features, and we may set limits on things like how much you can post or upload. If we make a change that materially reduces the service, we will give you reasonable notice where we can. ONOV is provided over the internet and we do not promise it will always be available or uninterrupted.

5.Your content

You own what you create. Your posts, polls, events, comments, photos, videos, community descriptions and profile content remain yours. These terms do not transfer ownership of anything you make.

To run ONOV, we need your permission to handle that content. You therefore grant ONOV a worldwide, non-exclusive, royalty-free, sub-licensable and transferable licence to host, store, reproduce, adapt in format, publish, display and distribute your content — but only for the purpose of operating, providing, securing and improving ONOV, and only to the audience you selected. We do not use your content to advertise to other people and we do not license it to third parties for their own purposes.

This licence ends when you delete the content or your account, except that:

• copies may remain in backups for the period described in our Privacy Policy;
• content you shared with others, and content others saved, commented on or re-shared, may persist in their copies; and
• we may retain content where the law requires it, or where it is evidence in a moderation or safety matter.

You confirm that you have the rights to everything you post, that it does not infringe anyone else's rights, and that anyone identifiable in a photo or video has agreed to appear in it. Publishing to an audience of "anyone can see" makes the content public: anyone can see it, copy it and share it elsewhere, and we cannot recover copies made by others.

6.Acceptable use and child safety

ONOV hosts political, entertainment, hobby, sports and business communities, and disagreement is part of the point — the OPV reaction exists precisely so people can register an opposite point of view. Disagreement is welcome; the conduct below is not.

Do not post or do any of the following.

• Harassment and bullying — targeting, threatening, intimidating, stalking, or encouraging others to pile on to a person; sexual harassment; unwanted contact after someone has blocked you.
• Hate speech and incitement — attacking or dehumanising people because of race, ethnicity, national origin, immigration status, religion, caste, disability, disease, age, sex, gender identity or sexual orientation; praising or promoting violent extremism or terrorism; inciting violence against anyone.
• Violent, sexual or otherwise objectionable material — graphic violence or gore, sexually explicit material, sexual content involving minors in any form, content promoting self-harm, suicide or eating disorders, or cruelty to animals.
• Child sexual abuse and exploitation — see the zero-tolerance statement immediately below this list.
• Impersonation and deception — pretending to be another person, a party, a club, a business or ONOV itself; fake accounts; misrepresenting your affiliation or credentials.
• Spam and manipulation — bulk or repetitive posting, engagement farming, artificially inflating likes, OPVs, poll results or supporter counts, scraping, bots, or coordinated inauthentic behaviour.
• Election and civic misinformation — false information about when, where or how to vote or register, about eligibility, or about election results, and any content that would breach election or campaign law where you or your audience are located.
• Fraud — scams, phishing, pyramid or investment schemes, fake ticket sales, or deceptive fundraising.
• Intellectual property infringement — posting content you do not have the rights to, including photographs, video, music and text.
• Misusing other people's information — publishing someone's private information such as their home address, phone number, identity documents or financial details without their consent, or collecting other users' data from ONOV.
• Unlawful activity — anything illegal where you are, including the sale of illegal goods or regulated items.
• Attacking the service — probing or breaching our security, reverse engineering the app, interfering with other users' access, uploading malware, or circumventing a block, suspension or termination.

6.1 Zero tolerance for child sexual abuse and exploitation

This includes, without limitation: any sexualised depiction of a minor, whether real, animated, drawn or generated; grooming; sextortion; child sex trafficking; the solicitation, production, possession, advertisement, request or distribution of sexual content involving a minor; and any attempt to use ONOV to make contact with a minor for a sexual purpose.

ONOV removes such content, permanently terminates the accounts responsible, and reports confirmed cases to the National Center for Missing & Exploited Children (NCMEC) or to the appropriate regional or national authority, as required by law. We preserve related records where the law requires us to, and we cooperate with law enforcement.

There is no warning, no appeal on the merits, and no second chance for this category of breach. It is the one part of these terms we enforce without discretion.

ONOV is an adult service with a minimum age of 18. It is not intended for or directed at minors, and accounts found to belong to anyone under 18 are closed.

If you encounter this material on ONOV, report it immediately using the Report action on the content, or email net-support@onov.com. Our full published standards are at www.onov.com/child-safety-standards.

We may remove content or restrict an account for breaching this section, and we do not have to warn you first when the breach is serious.

7.Communities

Anyone can create a community with a name, category, region, type and description, and edit it afterwards.

If you create a community, you are responsible for it. That means setting rules consistent with Section 6, keeping the community's description and category accurate, dealing with content and behaviour inside it, and not using it to organise conduct that these terms prohibit. Do not name a community, or use images for it, in a way that suggests it is operated or endorsed by a party, club, business or public figure when it is not.

We may rename, restrict or remove a community that breaches these terms, and we may transfer or close a community whose creator's account has been terminated.

8.Political content

ONOV exists partly so that political discussion can happen. We host that discussion; we do not endorse any party, candidate, campaign or position, and the presence of content on ONOV is not our approval of it. Nothing on ONOV should be taken as ONOV's own political view.

If you post political content, you are responsible for complying with the election, campaign finance, political advertising and disclosure laws that apply to you and to your audience — including any requirement to identify who paid for or authorised a message. Those laws differ by country and by state, and it is not our job to work them out for you.

We may remove political content that breaches Section 6, and we may act on a valid legal order relating to it.

9.Polls and events

Polls on ONOV are informal. They are not scientific surveys. Anyone can create one, the wording and options are chosen by the creator, participants are self-selected, and results are not weighted or verified. Do not present ONOV poll results as evidence of public opinion, and do not manipulate a poll through duplicate accounts or automation.

Events belong to their organisers. If you create an event, you are solely responsible for it: the accuracy of the venue, address, dates, time zone and ticket details, the safety and lawfulness of the event, any permits required, and everything that happens there. ONOV is a place to announce an event. We are not the organiser, promoter, venue or ticket seller, we do not verify events, and we are not liable for an event that is cancelled, changed, oversold, unsafe or misdescribed.

If you are attending an event you found on ONOV, your agreement is with the organiser, not with us. Take the same care you would with any event advertised by a stranger.

10.Tickets and payments

ONOV does not sell tickets and does not process payments. Where an event lists a ticket price, that price is information supplied by the organiser, not an offer from us.

Any purchase you make is a transaction between you and the organiser, on whatever platform they use. We are not a party to it, we receive no part of it, and we are not responsible for delivery, pricing, refunds, cancellations or disputes. Before paying anyone, satisfy yourself that the event and the organiser are genuine.

You must not use ONOV to take payment in a way that suggests ONOV is the seller, and you must not misrepresent a ticket price, availability or refund terms.

11.Reporting and moderation

11.1 How to report something

Every post, poll, event and comment in ONOV has a Report action, and every profile can be reported from the profile screen. You can also open a support ticket in Help & Support, or email us at net-support@onov.com. You do not need an account in good standing, or any account at all, to email us about content on ONOV.

Child safety concerns can be reported from inside the app using the same Report action on any post, poll, event, comment or profile, and by email to net-support@onov.com. See Section 6.1 and our published child safety standards.

11.2 Our commitment

We act on reports of objectionable content within 24 hours of receiving them. Acting means a person reviews the report and, where the content breaches Section 6, removes it and removes the user who posted it. Where a report is unclear or needs more information, we will have begun reviewing it within the same 24 hours and will tell the reporter what is happening.

This commitment covers content that is objectionable under Section 6 — harassment, hate speech, threats, sexual content, child endangerment, graphic violence, impersonation and fraud. Other kinds of report, such as a copyright notice under Section 13 or a disagreement about a moderation decision, are handled as quickly as we reasonably can but are not covered by the 24-hour commitment.

11.3 How we filter content

We use a combination of methods to keep objectionable material off ONOV:

• Automated screening at the point of posting. Posts, polls, events, comments and profile fields are checked against a list of prohibited terms before they are published. Matching content is blocked or held for review.
• User reporting, as described in 11.1, on every piece of content and every profile.
• Human review of every report received, by a member of the ONOV team.
• Proactive review of accounts that attract repeated reports, and of communities that generate them.

11.4 What we can do

Depending on what happened and whether it has happened before, we may remove or restrict content, remove a community, limit an account’s ability to post, suspend an account, or terminate it permanently.

Some breaches result in immediate and permanent termination without warning, and we report them to law enforcement or the relevant authority where the law requires or permits it. These are: child sexual abuse and exploitation, which we report to NCMEC or the appropriate regional authority as set out in Section 6.1; credible threats of violence; incitement to violence or terrorism; and fraud.

Reports of child sexual abuse or exploitation are prioritised above every other report type and are escalated immediately rather than waiting for the next review of the queue.

11.5 Blocking, and what you can do yourself

You do not have to wait for us. You can block any user from their profile or from any of their posts, which stops them interacting with you on ONOV, and you can hide individual posts from your feed. Blocking and hiding take effect immediately and need no approval from us. See Section 12.

11.6 If we act against you

We will tell you what we did and why, unless the law prevents us or telling you would put someone at risk. You can appeal by opening a support ticket or emailing net-support@onov.com, and where it is practical a different person will review the appeal.

11.7 Limits of this section

We are not obliged to monitor everything posted on ONOV, and we do not review content before it is published beyond the automated screening described in 11.3. Removing some content does not create a duty to find and remove all of it, and acting on one report does not mean we have reviewed everything else an account has posted.

12.Blocking

Blocking is your own control, and you do not need our permission or a reason to use it. Block a user from a post in your feed or from their profile. A blocked user cannot interact with you on ONOV. You can see everyone you have blocked in Settings & Privacy → Block list, and unblock them there at any time.

Blocking is not the same as reporting. Blocking protects you; reporting tells us there is something we should look at. If someone's behaviour breaks Section 6, please do both. Blocking also does not delete content either of you has already published publicly, and it does not stop a determined person from seeing public posts while signed out.

Creating a new account to get around a block or a ban is itself a breach of these terms.

13.Intellectual property

ONOV — including the applications, the website, the name, the logo, the OPV feature and the design of the service — belongs to ONOV LLC and is protected by intellectual property law. We grant you a personal, limited, non-exclusive, non-transferable, revocable licence to install and use the ONOV app on a device you own or control, and to use the website, for your own personal, non-commercial use, in accordance with these terms. That licence gives you no other rights. Do not copy, modify, distribute, sell, lease, reverse engineer or create derivative works from any part of ONOV, and do not use our name or logo without written permission.

Copyright complaints. If you believe content on ONOV infringes your copyright, send a notice to our designated agent at net-support@onov.com, or by post to ONOV LLC, 175 Fulton Avenue, Suite 211B, Hempstead, New York 11550, marked for the attention of the Copyright Agent, including: your contact details; identification of the work; identification of the material and where it is on ONOV; a statement that you have a good faith belief the use is not authorised; a statement that the information is accurate and, under penalty of perjury, that you are authorised to act for the owner; and your physical or electronic signature. We remove infringing material and terminate repeat infringers. If your content was removed and you believe that was wrong, you may send a counter-notice to the same address.

14.Third-party links

Profiles, posts, communities and events may link to other websites — a business website in a Business profile, a news article in a post, a ticketing page for an event. Those sites are not ours. We do not control them, we do not endorse them, we do not check them, and we are not responsible for their content, their products or their privacy practices. Once you leave ONOV, their terms apply, not ours.

15.Ending this agreement

You can leave at any time. Delete your account in Settings & Privacy → Delete Account. You do not need to ask us or give a reason.

Your account is disabled and hidden from other users straight away. You then have a 30-day recovery window: sign in again within 30 days and the account is restored as it was. After 30 days the account and its content are permanently deleted, and copies are purged from our backups within 90 days. Support tickets, moderation and safety records, and — where an account was terminated for breaking these terms — a hashed ban-evasion identifier are kept for 24 months. Comments you left on other people’s posts remain but are detached from you and shown as coming from a deleted user. The full schedule is in Section 12 of our Privacy Policy. You can also request deletion from the web at https://www.onov.com/data-deletion, without installing the app.

We can end or suspend your access if you breach these terms, if we are required to by law, or if your account creates a risk to other users or to ONOV. We will give you notice and a chance to put things right where the breach is minor and it is reasonable to do so. For serious breaches we act immediately.

We may also discontinue ONOV entirely. If we do, we will give reasonable notice so you can retrieve your content.

Sections 5 (as to licences already granted), 13, 16, 17, 18 and 19 survive the end of this agreement. Section 19 keeps applying to disputes that arise after you delete your account.

16.Disclaimers

ONOV is provided "as is" and "as available". To the fullest extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title and non-infringement.

In plain terms, we do not promise that:

• ONOV will be available without interruption, or free of errors or security flaws;
• we have verified who any user is, or that anyone is who they claim to be;
• anything posted by a user is accurate, lawful, or reliable — including political claims, poll results, event details and business credentials;
• any event announced on ONOV will take place as described, or at all, or that any ticket sold elsewhere by an organiser is genuine; or
• content that breaches these terms will be found or removed before you see it.

Your interactions with other users are between you and them. Use your judgement, particularly when meeting someone in person, buying a ticket, or acting on advice you read here.

Some jurisdictions do not allow certain warranties to be excluded, so parts of this section may not apply to you, and nothing here limits rights you have that cannot be waived by agreement.

17.Limitation of liability

To the fullest extent permitted by law, ONOV LLC and its members, officers, employees and agents will not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of profits, revenue, data, goodwill or business opportunity, arising out of or in connection with your use of ONOV, whether based in contract, tort, statute or otherwise, even if we have been advised that such damages are possible.

Our total liability for all claims relating to ONOV is limited to the greater of the amount you paid us in the twelve months before the claim arose, or one hundred United States dollars (US$100).

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be excluded. Some jurisdictions do not allow the exclusion of incidental or consequential damages, so this section may not fully apply to you.

18.Indemnity

You agree to indemnify and hold harmless ONOV LLC and its members, officers, employees and agents against any claim, demand, loss, liability, damage, cost or expense, including reasonable legal fees, arising out of or connected with: the content you post; your use of ONOV; your breach of these terms or of any law; your infringement of anyone's rights; or an event you organise.

We will notify you of any claim we seek indemnity for, and you may not settle it in a way that imposes an obligation on us without our written consent.

19.Governing law and disputes

These terms and any dispute arising out of them or out of your use of ONOV are governed by the laws of the State of New York, without regard to its conflict of laws rules.

Talk to us first. Before starting any formal proceeding, please contact us at net-support@onov.com with a description of the problem and what you want. Most disputes are resolved this way, and we ask for 30 days to try.

Please read this section carefully. It affects how disputes between you and ONOV are resolved, and it limits your right to go to court or to take part in a class action. You can opt out within 30 days — see "Your right to opt out" below.

19.1 Binding arbitration

If we cannot resolve a dispute informally within 30 days, you and ONOV agree that it will be settled by binding arbitration before a single arbitrator, administered by the American Arbitration Association ("AAA") in Nassau County, New York, under the AAA Consumer Arbitration Rules in force at the time. New York law governs. Judgment on the arbitrator’s award may be entered in any court with jurisdiction.

The arbitrator decides all questions about the interpretation, scope and enforceability of this section, except that a court decides whether the class action waiver in 19.3 is enforceable.

This section covers any dispute arising out of or relating to these terms, the Privacy Policy, or your use of ONOV, whether based in contract, tort, statute, fraud or any other legal theory, and it continues to apply after you stop using ONOV or delete your account.

19.2 Jury trial waiver

You and ONOV each give up the right to a trial by jury for any dispute covered by this section. An arbitrator, not a judge or jury, decides the outcome.

19.3 No class actions

Claims may be brought only individually, not as a plaintiff or class member in any purported class, collective, consolidated or representative proceeding. The arbitrator may not consolidate more than one person’s claims and may not preside over any form of representative proceeding. The arbitrator may award relief only in favour of the individual party seeking it, and only to the extent needed to satisfy that party’s own claim.

If this paragraph is found unenforceable as to a particular claim or request for relief, that claim or request will be severed and heard in the courts described in 19.6, while the rest of this section continues to apply to everything else.

19.4 Your right to opt out

You can decline arbitration and keep your right to go to court. To opt out, email net-support@onov.com with the subject line "Arbitration opt-out" within 30 days of the date you first accept these terms, and include:

• your name;
• the email address on your ONOV account; and
• a statement that you do not wish to resolve disputes with ONOV through arbitration.

That is all it takes. Opting out is free, we will confirm it in writing, and it has no effect whatsoever on your account or your use of ONOV — we will not close, restrict or treat your account differently because you opted out. If you opt out, sections 19.1 to 19.3 do not apply to you and disputes are handled under 19.6 instead. If you do not opt out within 30 days, arbitration is binding on both of us.

If we later change this section, you will get a fresh 30-day window to opt out of the change.

19.5 Costs and how arbitration works

Arbitration is less formal than court. There is no judge or jury, discovery is more limited, and review of the award is narrow. The arbitrator can award the same individual relief a court could, including costs and fees where a statute allows it.

Filing fees follow the AAA Consumer Arbitration Rules, which cap what a consumer pays and place the remaining administrative and arbitrator fees on the business. Where those rules require ONOV to bear a fee, we will pay it. Arbitration may be conducted by telephone, by video, on written submissions, or in person in Nassau County, New York, at your election where the rules permit.

19.6 Small claims, injunctions, and if arbitration does not apply

Either of us may bring a qualifying individual claim in small claims court instead of arbitration, and either of us may ask a court for an injunction or other equitable relief to stop infringement or misuse of intellectual property.

Where a dispute is not subject to arbitration — because you opted out, because a claim was severed under 19.3, or because this section is held not to apply — it will be brought exclusively in the state or federal courts located in Nassau County, New York, and you and ONOV each consent to the personal jurisdiction and venue of those courts.

Other terms. If any provision of these terms is found unenforceable, the rest continue in force. Our failure to enforce a provision is not a waiver of it. You may not assign this agreement; we may assign it to a successor. These terms, together with the Privacy Policy, are the entire agreement between you and ONOV about the service.

20.Apple and Google terms

20.1 Apple App Store

This section applies when you obtain the ONOV app from the Apple App Store, and it takes precedence over anything inconsistent elsewhere in these terms.

• This agreement is between you and ONOV LLC only, not with Apple. ONOV LLC, not Apple, is solely responsible for the app and its content.
• Apple has no obligation to provide any maintenance or support for the app.
• If the app fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price, if any. To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the app, and any other claims, losses, liabilities, damages, costs or expenses attributable to a failure to conform to a warranty are ONOV LLC's responsibility.
• ONOV LLC, not Apple, is responsible for addressing any claim by you or a third party relating to the app or your possession or use of it, including product liability claims, claims that the app fails to conform to a legal or regulatory requirement, and claims under consumer protection or similar legislation, including in connection with the app's use of the HealthKit or HomeKit frameworks.
• ONOV LLC, not Apple, is solely responsible for investigating, defending, settling and discharging any third-party claim that the app or your use of it infringes that third party's intellectual property rights.
• You represent that you are not located in a country subject to a US Government embargo or designated as a "terrorist supporting" country, and that you are not on any US Government list of prohibited or restricted parties.
• You must comply with any applicable third-party terms of agreement when using the app.
• Apple and Apple's subsidiaries are third-party beneficiaries of these terms, and upon your acceptance Apple has the right — and is deemed to have accepted the right — to enforce these terms against you as a third-party beneficiary.

Your licence to use the app on Apple devices is limited to a non-transferable licence to use it on any Apple-branded product that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions.

20.2 Google Play

If you obtained the app from Google Play, your use is also subject to the Google Play Terms of Service. Google is not a party to this agreement and is not responsible for the app.

20.3 Store rules

You acknowledge that the applicable app store's rules apply to your download and use of the app, and that we must comply with those rules in operating it.

21.Changes to these terms

We may update these terms as ONOV changes or as the law requires. The effective date at the top tells you which version is current.

For material changes we will give you notice — through an ONOV notice in the app, by email, or both — at least 30 days before they take effect, unless a change must take effect immediately for legal or security reasons. If you keep using ONOV after a change takes effect, you accept it. If you do not accept it, delete your account before the effective date.

22.Contacting us